FAQs

WHEN WILL YOU SHIP MY ITEM?
  • All items are subject to a 2-3 days handling period upon payment.

WHEN WILL I RECEIVE MY ITEM(S)?

Items will be delivered between within 10 working days for regular or free shipping.
This may be a little longer for international delivery.
*Shipping times may vary.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be
sent in separate packages, even if you've specified combined shipping.
Please keep this in mind when receiving deliveries.

CAN I CHANGE, REFUND OR CANCEL MY ORDER?

If you wish to change, refund or cancel your order, you are allowed to do so only before your item has been shipped. Once we have sent out your shipping confirmation email, we no longer have the ability to make changes or to cancel the order.

WHAT IF I RECEIVE A DAMAGED OR WRONG PRODUCT?

If you have received the damaged or wrong product, please send image proof and we will either give you a refund or replace your product depending on your choice.